A user receives a phone call from a person claiming to be from technical support. This person
knows the user’s name and that the user has Windows installed on their computer. The technician
directs the user to open Event Viewer and look at some event log entries to demonstrate the
effects of a virus on the computer. The technician also asks the user for their user ID and
password so that they can clean the computer. This is an example of which of the following
security threats?

A.
Social engineering

B.
Phishing

C.
Malware

D.
Virus