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Which of the following tools would BEST reset the computer to how it worked when first purchased?

After being infected with a virus, a user’s computer does not recognize the user as having local
administrator rights to the computer. After troubleshooting the issue, a technician determines the
computer needs to be rebuilt and data needs to be restored from the user’s backup. Which of the
following tools would BEST reset the computer to how it worked when first purchased?

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A.
Recovery Console

B.
Factory restore CD

C.
Anti-malware software

D.
System Restore

3 Comments on “Which of the following tools would BEST reset the computer to how it worked when first purchased?

  1. Kam says:

    It does say in the question, “Which of the
    following tools would BEST reset the computer to how it worked when first purchased?” and only one option suggests going back to Factory settings with Factory restore. However, I agree with you that this is quite vague, for starters in an enterprise environment it is more common these days to not have an optical drive and most home computers and laptops are now being sold with no optical drive, so it would need to be done using either a hidden partition or with a USB drive.




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