A user calls the help desk to report about their smartphone not being able to make any phone
calls. The user admits that the smartphone can still send/receive email, browse all websites, and
utilize all Internet-capable applications. Which of the following issues is MOST likely affecting the
smartphone?

A.
Wi-Fi is turned off; the cellular antenna is turned on.

B.
The cellular antenna is turned off; Wi-Fi is still on.

C.
The user forgot to turn off Bluetooth before trying to make a call.

D.
The user has 4G capability turned off, and is only on 2G.

Explanation:

Cellularantenna catches and transmitscellular signals and data. Wi-fi is another technology that is
used to access internet using a wireless router. So if the cellular antenna is turned off, you can still
use Wi-Fi to browse internet and use host of applications.