A user states that a document is stuck in the print queue. A technician logs on to the computer and tries to delete the document, but the document will not delete and the printer has stalled. Which of the following is the NEXT step that the technician should attempt?

A.
Restart the print spooler service.

B.
Remove and re-add the printer.

C.
Power cycle the printer.

D.
Reinstall the print drivers.