A user has installed a legacy application in Windows 7 and reports that only some of the
functionality in it is operational. Another user is using the same application on a different Windows 7
machine and doesn’t report those problems. Which of the following features in Windows 7 may be
responsible for this problem?

A user reports that they are getting frequent delayed write messages throughout the day and are
experiencing sluggish performance. The technician suspects that the issue relates to the hard disk
drive. Which of the following would BEST help validate the diagnosis?

A user states that they are having a problem with their word processor on their laptop. Whenever
they attempt to type letters with their right hand, numbers and symbols show up instead. Which of
the following would address this issue?

Which of the following security threats is defined by its self propagating characteristic?

Which of the following features allows for easier navigation of long lists on a tablet device?

Which of the following file system types is used primarily for optical media?

When moving files from a Microsoft gaming console, which of the following command line utilities is
recommended to transfer files?

Which of the following should a technician implement to prevent external contractors from
physically plugging devices into the company’s network jacks unless such jacks are designated for
guest use?

A small business owner is setting up their wireless network in their office, which is in a building
shared with several other businesses. The owner does not want to disable the SSID broadcasting due
to visiting customers needing to use the network, but does not want other businesses to notice the
network, let alone access it. Which of the following would BEST accomplish this?

An administrator is concerned about users accessing network shares outside of their job role. Which
of the following would BEST prevent this?