A local administrator would like to determine why a laptop is taking so long to boot into the
operating system. Which of the following tabs in MSCONFIG would the administrator access to BEST
determine this?

A user, Ann, reports that she suspects her workstation has malware. Joe, the technician, confirms
malware exists and starts the process of removing the malware. Which of the following is the FIRST
step he should take in removing the malware?

A user reports paper jams at the location of the paper trays. Which of the following components
would need to be replaced to resolve this issue?

A user has plugged in a mobile phone to a PC and received a message that the driver was not
successfully installed. Which of the following system tools should be used to troubleshoot this error?

On a corporate network, which of the following features would be used to redirect network traffic
for filtering or monitoring?

Which of the following describes when an application is able to reuse Windows login credentials?

In order to prevent other users from editing files in ‘C:\ Files’, which of the following steps should be
taken?

Which of the following security threats requires the attacker to be physically located near the target
machine?

A technician recently replaced a user’s monitor and now the user is reporting that the screen is filled
with static and appears distorted. Which of the following will resolve the issue?

A user recently installed a new video driver on a PC but now it will not boot. Which of the following
is the BEST option to correct the issue?