Which of the following passwords is the MOST secure according to industry best practices?

A user, Joe, has just finished upgrading his computer with a wireless keyboard/mouse combination,
additional memory, installed new speakers, and replaced his 15 inch flat screen with a 24 inch flat
screen. When he boots the computer it immediately starts making a loud beeping noise and will go
no further in the boot process. Which of Joe’s system upgrades is the cause of the problem?

A PC uses RAID 1. Ann, a technician, has read in the event log that the drive “SATA 1” is no longer in
sync with drive “SATA 0”. Which of the following steps should she try FIRST to repair this PC to
optimal running conditions?

A user, Ann, receives a call from Joe who states that he is brand new in the help desk. Joe states that
he needs to update Ann’s email client to prevent corruption. At Joe’s request, Ann discloses her user
name and password. She later discovers that Joe is not a member of the help desk. Which of the
following has occurred?

Ann recently upgraded a computer from Windows XP to Windows 7, but one of her applications
does not work now. Which of the following should be done FIRST?

Which of the following security best practices would prevent a program on a CD from immediately
launching when inserted into a computer?

Which of the following is one of the major differences between a new tablet and a new laptop
computer?

Ann, a home user, brings a Windows XP PC in for repair and reports that several disk read errors are
occurring. She has run check disk and errors have been reported several times. Which of the
following should a technician recommend? (Select TWO).

Which of the following data types can be synchronized to a mobile device by default? (Select TWO).

Which of the following mobile device features disables cellular and wireless communication?