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What should John do when he cannot access the web server from a different personal computer?

John Adams is an HR partner in the ACME organization. ACME IT wants to limit access to HR
servers to designated IP addresses to minimize malware infection and unauthorized access risks.
Thus, the gateway policy permits access only from John’s desktop which is assigned a static IP
address 10.0.0.19.
John received a laptop and wants to access the HR Web Server from anywhere in the
organization. The IT department gave the laptop a static IP address, but that limits him to
operating it only from his desk. The current Rule Base contains a rule that lets John Adams
access the HR Web Server from his laptop with a static IP (10.0.0.19). He wants to move around
the organization and continue to have access to the HR Web Server.
To make this scenario work, the IT administrator:
1) Enables Identity Awareness on a gateway, selects AD Query as one of the Identity Sources
installs the policy.
2) Adds an access role object to the Firewall Rule Base that lets John Adams PC access the HR
Web Server from any machine and from any location.
What should John do when he cannot access the web server from a different personal computer?

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A.
John should lock and unlock his computer

B.
John should install the Identity Awareness Agent

C.
Investigate this as a network connectivity issue

D.
The access should be changed to authenticate the user instead of the PC

Explanation:

One Comment on “What should John do when he cannot access the web server from a different personal computer?

  1. Mostro says:

    AD Query maps the users based on AD activity. This can take some time and depends on user activity. If John Adams is not identified (the IT administrator does not see the log), he should lock and unlock the computer.




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