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Which troubleshooting steps should you try first?

A customer with Snow Leopard finds that her MacBook Pro (13-inch Mid 2009) no longer asks what to
do with blank DVD-Rs. Which troubleshooting steps should you try first?

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A.
Start from the Snow Leopard install DVD, then run System Profiler.

B.
Start from an external USB or FireWire hard drive, then test for the issue.

C.
Open System Preferences CDs & DVDs pane, then check for incorrect settings.

D.
Try a known good blank DVD-R, if the issue persists then replace the SuperDrive.

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