which of the following actions?
You must know the AppleCare name of an Intel iMac before performing which of the following actions?
What is the likely cause of an iMac (21.5-inch, Late 2013) producing…
What is the likely cause of an iMac (21.5-inch, Late 2013) producing a single error tone at startup that repeats every five seconds.
Apple recommends a DIMM installation scheme for the Mac…
Apple recommends a DIMM installation scheme for the Mac Pro (Late 2013) that:
What color indicates that the Liquid Contact Indicators…
What color indicates that the Liquid Contact Indicators inside a MacBook Pro (13-inch, Mid 2012, have been triggered?
How do you reset the SMC of a MacBook Pro (Retina, 13-i…
How do you reset the SMC of a MacBook Pro (Retina, 13-inch, Early 2013)?
How many soft cells does the battery in the Mac Book Pr…
How many soft cells does the battery in the Mac Book Pro (Retina Mid2012) or MacBook Pro (Retina, 15-inch, Early 2013 and Late 2013) have?
what other component must be replaced with the speaker …
When replacing a MacBook Air (13-inch, Mid 2011) microphone, what other component must be replaced with the speaker included in the Mid 2011 microphone kit?
What section of the Display pane in System Preferences …
You are using a television attached to the HDMI port of a MacBook Pro (Retina, 15-inch Early 2013) but cannot see the menu bar. What section of the Display pane
in System Preferences would help with this issue?
What question should you ask the customer next?
William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to
connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and and the computer passed all tests when
run using either Ethernet port. What question should you ask the customer next?
Which one of the following resources is the Apple-recom…
You require additional information about a specific problem with a customer’s Mac. Which one of the following resources is the Apple-recommended choice for
researching the problem?