how much time should you ask them to allow for the meeting?
Once you assess the customer’s readiness for an IT to Business Alignment workshop, ideally, how
much time should you ask them to allow for the meeting?
Which deliverable is NOT included with Proactive Select?
Which deliverable is NOT included with Proactive Select?
What is an incorrect perception of a consultative selling approach?
What is an incorrect perception of a consultative selling approach?
What are some of the key standard deliverables included with Critical Service?
What are some of the key standard deliverables included with Critical Service? (Select four.)
What is the main aim of a consultative selling approach?
What is the main aim of a consultative selling approach?
What is the Account Support Manager’s role to a customer who has purchased HP Proactive Select service?
What is the Account Support Manager’s role to a customer who has purchased HP Proactive
Select service?
Who should participate from the customer’s organization in an IT to Business Alignment workshop?
Who should participate from the customer’s organization in an IT to Business Alignment
workshop?
What preparation step does NOT need to be taken in advance of the IT to Business Alignment Workshop?
What preparation step does NOT need to be taken in advance of the IT to Business Alignment
Workshop?
Which customer profile is a good target for an IT to Business Alignment workshop?
Which customer profile is a good target for an IT to Business Alignment workshop?
what industry standard parameter(s) need to be defined by the customer prior to any investment made in designi
According to ITIL best practice, what industry standard parameter(s) need to be defined by the
customer prior to any investment made in designing and building any new IT service?