Scenario
Please read this scenario prior to answering the question
ArchiSurance senior management; board members, customers and major stockholders have long

been concerned about disaster resiliency in light of the company’s heavy reliance on a single data
center. The data center is located in an area that is prone to flooding and earthquakes, according
to expert assessments done by consultants retained for this purpose. In addition, the data center
is located under a busy cafeteria, and water occasionally leaks through its ceiling.
To address these problems, ArchiSurance has developed a plan to move from its current data
center to a pair of ready-to-use data centers in separate cities. The data center move is designed
to reduce the risk of business interruption, reduce both planned and unplanned downtime for
critical applications, and reassure ArchiSurance stakeholders. However, a number of limitations
make the planned transition to the new data centers particularly challenging. A number of critical
ArchiSurance applications cannot be offline for more than an hour, and any downtime for these
application must only occur in certain four-hour windows each weekend. Also, the move cannot
occur during quarterly or year-end closing periods in order to avoid interrupting critical processing.
Fulfillment of these specific type of requirements will reduce the risk of business interruption from
the data center move activities themselves.
ArchiSurance management has therefore planned a multi-phase data center transformation
program. All of the activities in each phase are necessary to ensure a progression of stable and
fully functional data center configurations. The first phase consists of detailed scheduling and
planning to produce a comprehensive transformation plan that meets ArchiSurance timing and
scheduling requirements. During the second phase, ArchiSurance is to contract for the hardware
and software required for the new datacenters, as well for refunds for the hardware and software
to be returned from the current data center once it is shut down. During the third phase, the new
data centers are to be set up, and the new hardware and software are to be tested in parallel with
what is already in production. The actual transition between the old and new data centers occurs
in the fourth phase, and the fifth phase involves shutting down and dismantling the old data center,
and returning its hardware and software for contracted refunds. Phases two through five are each
to be initiated when specific conditions are met in the previous phase.
Refer to the Scenario
The head of IT has asked you to help her explain why ArchiSurance decided to transform its data
center infrastructure. You must model the stakeholders, the motivations, and the influencing
relationships between these motivations. You must also model the specific goals realized by the
data center transformation program and the limitations within which this program must operate.
Which answer provides the best explanation?

A.
Option A

B.
Option B

C.
Option C

D.
Option D