A storage subsystems Web browser management interface reports that the subsystem has
become degraded and remotely opens a service request with the vendor. Your vendors level three
storage support engineer wants to remotely access your storage subsystem for troubleshooting.
What is a SNIA Storage Security Best Current Practices solution?

A.
Open firewall ports to allow the vendor’s support engineer to access the Web browser
management interface.

B.
Provide the vendor’s support engineer with a temporary user ID that has sudo access to
become a super user on the storage subsystem; this ensures an audit trail for all remote support
activities.

C.
Provide the vendor’s support engineer with a shared remote control session where you can
monitor what the support engineer is doing while troubleshooting the subsystem without needing
to share credentials.

D.
Provide a temporary user ID to allow the vendor’s support engineer to access the Web browser
management interface remotely over HTTP/TLS.

Explanation: