A Client Service Representative (CSR) receives a call from a customer on Saturday. The CSR determines that the customer is covered, but the coverage is about to expire.

Which two upsell activities should the CSR consider? (Choose two.)

A. Open a Case and send email with new Service offerings.

B. Open a Case and inform Customer of weekend service pricing.

C. Open a Case and renewal Opportunity for the Sales team.
D. Open a Case and create a Work Order for the Dispatch Team.