Universal Containers has enabled Social Accounts and Contacts. When a sales representative accesses a contact within Salesforce, the representative is unable to see detailed information from the contact’s social profiles.

What is preventing the sales representative from accessing this information?

A. The fields configured by Universal Container’s administrator on the contact page layout are missing.

B. The information shown is based on the sales representative’s social connection with the contact.

C. The link to the Facebook profile is NOT configured with the administrator password to access detailed information.
D. Universal Containers must install and APP Exchange package to access public profile information for its users.