Your company has a private cloud that is managed by using a System Center 2012 infrastructure. You discover
that several users create incidents for the same issue by using the Self-Service Portal. Over 100 incidents are
created. You need to ensure that all of the incidents can be resolved as quickly as possible. What should you
do?

A.
create a service level objective (SLO).

B.
Create a queue.

C.
Select the Link to New Parent Incident task.

D.
Select the Escalate or Transfer the Incidents task.

Explanation:
https://technet.microsoft.com/en-us/library/hh524288(v=sc.12).aspx