Microsoft Dynamics CRM Client for Outlook is installed.
You view an email message from an existing customer. The customer requests a proposal
for new business.
You need to create a record for the email message that ensures other users can see the
email message.
What should you do?

A.
Use details from the email message to create an Opportunity by using the Quick Create
form.

B.
Track the email message from Outlook by using the Track feature. Then convert the
tracked email message to a Lead by using the Convert To feature.

C.
Track the email from Outlook by using the Track feature. Then convert the tracked email
message to an Opportunity by using the Convert To feature.

D.
Track the email message from Outlook by using the Track feature. Then convert the
tracked email message to a case by using the Convert To feature.