You work as a Network Administrator at ABC.com.
The network includes a System Center 2012 infrastructure.
System Center 2012 – Service Manager is used by the help desk department to track any problems
reported with network devices, servers or computers.
You want to be notified every time a new incident that pertains to a server problem is opened.
You open the System Center 2012 Service Manager Console.
What should you do next?

A.
You should configure an announcement.

B.
You should configure a subscription.

C.
You should configure a template.

D.
You should configure a connector.

Explanation:
Although you will need a subscription to receive the messages, you need a template first (to satisfy
the requirement –You want to be notified every time a new incident that pertains to a server
problem is opened”)
When you create a template, you can specify a target class. The target class is used to target certain
types of incidents for notifications.
http://technet.microsoft.com/en-us/library/hh519689.aspx
And herehttp://blogs.technet.com/b/servicemanager/archive/2009/09/28/creating-notification-templatesinsystem-center-service-manager.aspx