Which one of the following statements BEST describes a definitive media library (DML)?

Which one of the following is it the responsibility of supplier management to negotiate and
agree?

Which one of the following is NOT a responsibility of the service transition stage of the
service lifecycle?

Which of the following are managed by facilities management?
Hardware within a data centre or computer room
Applications
Power and cooling equipment
Recovery sites

Which stage of the service lifecycle is MOST concerned with defining policies and
objectives?

Which areas of service management can benefit from automation?
Design and modeling
Reporting
Pattern recognition and analysis
Detection and monitoring

Which one of the following is the BEST definition of reliability?

Which one of the following is NOT the responsibility of service catalogue management?

Which one of the following is an objective of release and deployment management?

Which one of the following statements is CORRECT?