Employers

A.
often advocate on behalf of their employees in benefit disputes and appeals, answer questions
with regard to the health plan, and generally help them navigate their health benefits.

B.
sometimes advocate on behalf of their employees in benefit disputes and appeals, answer
questions with regard to the health plan, and generally help them navigate their health benefits.

C.
never advocate on behalf of their employees in benefit disputes and appeals, answer questions
with regard to health plan, and generally help them navigate their health benefits.

D.
are prohibited by plan sponsors from advocating on behalf of group health plan participants or
providing assistance in understanding their health plan.