Business units are concerned about the performance of a newly implemented system. Which of the following
should an IS auditor recommend?

A.
Develop a baseline and monitor system usage.

B.
Define alternate processing procedures.

C.
Prepare the maintenance manual.

D.
implement the changes users have suggested.

Explanation:
An IS auditor should recommend the development of a performance baseline and monitor the system’s
performance, against the baseline, to develop empirical data upon which decisions for modifying the system
can be made. Alternate processing proceduresand a maintenance manual will not alter a system’s
performance. Implementing changes without knowledge of thecause(s)forthe perceived poor performance may
not result in a more efficient system.