When the agent saves the service request ticket, the system launches into a Service Request
Workflow process and evaluates the data on the record. If the agent has not entered asset,
location, or configuration item data, the system displays a dialog box with the following options:
Close ticket – informational call Close ticket – unauthorized caller Close ticket – misdirected call
Take no action If an asset, location, or configuration item is specified on the record, the system
displays a dialog box with the following options:
Take Ownership of ticket Assign Ownership of ticket Create Work Order Take no action on this
ticket.
Which three Nodes are used in this part of the workflow process? (Choose three.)

A.
Wait

B.
Input

C.
Task

D.
Condition

E.
Interaction

F.
Manual Input

Explanation: