A customer would like end users to be able to submit service requests to multiple e-mail
addresses. For example, facilities service requests should be sent to facilities@xxx.com and IT
requests should be sent to IT@xxx.com. How should this be done using Tivoli process automation
engine?
A.
The E-mail Listener can be configured to have listeners on multiple e-mail addresses.
B.
The E-mail Listener can only be configured to receive e-mails from one e-mail address.
C.
A domain would be configured to receive the different e-mail addresses and generate
corresponding service requests.
D.
The E-mail Listener would be configured to receive multiple e-mail addresses and a
corresponding change ticket would be generated.
Explanation: