A service desk is handling service catalog requests, incidents, and problems for all their customers 24 hours a
day 7 days a week. Which IBM SmartCloud Control Desk architecture and edition should be recommended to
support the service desk?

A.
Multi-server, IBM SmartCloud Control Desk

B.
Single server. IBM SmartCloud Control Desk

C.
Multi-server, IBM SmartCloud Control Desk – Entry

D.
Single server, IBM SmartCloud Control Desk – Entry