A customer has configured workflow process A to be auto-initiated after a new service request
(SR) record is created. Which action automatically starts workflow process B as well as workflow
process A after the new SR record is created?

A.
Create an action to start workflow process B after a new SR record is created.
B.
Create an escalation to start workflow process B after a new SR record is created.
C.
From the Selection Action menu, choose the Set Process to Auto-initiate option for the workflow
process B.
D.
Configure the SR application to automatically start both workflow processes after a new SR
record is created.
Explanation: