A Business Partner has completed the sale of an XIV Gen3. What is the most important step
to ensure customer satisfaction?
A.
Discuss delivery requirements with the customer
B.
Conduct a pre-install Technical Delivery Assessment
C.
Ensure the customer has prepared all necessary network cabling
D.
Ask the customer if they have power installed for the new system
I think B — TDA as it includes every other points: check power, delivery reqs, cabling etc
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It is option B
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