Which statement describes functional components provided by IBM Tivoli Provisioning Manager?
Which statement describes functional components provided by IBM Tivoli Provisioning Manager?
What does the customer have to purchase in order to implement this solution?
A customer is planning to implement IBM SmartCloud Control Desk to automate incident and problem
management processes. The solution will be offered as a service to external customers and they want to
negotiate individual terms, conditions, and service prices with each company as well as provide monthly billing.
What does the customer have to purchase in order to implement this solution?
Which product can be used as discovery engine in this scenario?
A customer is planning to implement an asset management process including license management. As a part
of the solution, discovery of installed software is planned for the server environment, including but not limited to
IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM
SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?
What is the basis for any gap analysis on IT asset and service management solutions?
What is the basis for any gap analysis on IT asset and service management solutions?
Which statement is true about Key Performance Indicators (KPIs)?
Which statement is true about Key Performance Indicators (KPIs)?
How is a power user of an IT asset and service management system defined?
How is a power user of an IT asset and service management system defined?
What should be recommended in case the customer needs a highly available configuration?
A customer is planning to implement IBM SmartCloud Control Desk using IBM WebSphere Network
Deployment and IBM DB2 as a middleware on an AIX operating system. Due to an expected number of
concurrent user sessions, the customer is planning for three IBM WebSphere nodes and a single IBM DB2
node running on separated systems.
What should be recommended in case the customer needs a highly available configuration?
Which IBM SmartCloud Control Desk architecture and edition should be recommended to support the service desk?
A service desk is handling service catalog requests, incidents, and problems for all their customers 24 hours a
day 7 days a week. Which IBM SmartCloud Control Desk architecture and edition should be recommended to
support the service desk?
How can an incident management process provide value to the business?
How can an incident management process provide value to the business?
which source?
A customer has a third-party product that can easily roll out changes into their environment. Then they
manually update their CMDB with the information from the release process. The CMDB update could be
automated with information from which source?