Which option will help a customer reduce the amount of time they currently spend in evaluating configuration i
Which option will help a customer reduce the amount of time they currently spend in evaluating configuration
item relationships with each change?
which scanning tool also needs to be deployed and integrated in order to perform reconciliation of authorized
A customer’s IT hosting environment consists of server, storage, and data center services. Assuming IBM
SmartCloud Control Desk is used to manage IT assets in the environment, which scanning tool also needs to
be deployed and integrated in order to perform reconciliation of authorized vs actual software assets?
Which three applications are key to building a knowledge management strategy to help the organization gather,
An organization is using IBM SmartCloud Control Desk to manage their IT environment. Which three
applications are key to building a knowledge management strategy to help the organization gather, analyze,
store, and share knowledge? (Choose three.)
Which IBM Service Delivery and Process Automation product functionality is important for auditability and acco
Which IBM Service Delivery and Process Automation product functionality is important for auditability and
accountability?
What are the limitations of language support in this scenario?
A customer is planning to implement IBM SmartCloud Control Desk to automate incident, problem, change,
and configuration management processes. The solution must support several non-English UTF-8 languages
and the customer prefers the solution is installed on Windows with a MS SQL database.
What are the limitations of language support in this scenario?
Which Key Performance Indicator (KPI) determines the effectiveness of the Service Level Management Process?
Which Key Performance Indicator (KPI) determines the effectiveness of the Service Level Management
Process?
Which process would improve the benefits of the monitoring solution?
A customer has invested in a resource monitoring and service availability solution. Which process would
improve the benefits of the monitoring solution?
Why does application and infrastructure performance consume an increasing amount of time and attention?
Why does application and infrastructure performance consume an increasing amount of time and attention?
What are three valid delivery models for the IBM SmartCloud Control Desk?
What are three valid delivery models for the IBM SmartCloud Control Desk? (Choose three)
Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?
Which statement most accurately describes functionality provided by IBM SmartCloud Control Desk?