The most important component of quality control is:

A. Ensuring goods and services conform to the design specifications.

B. Satisfying upper management.
C. Conforming with ISO-9000 specifications.
D. Determining the appropriate timing of inspections.

Explanation:
The intent of quality control is to ensure that goods and services conform to the design specifications. Whether the focus is on feed forward, feedback, or concurrent control, the emphasis is on ensuring product or service conformity.