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In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve?

In the 8D Troubleshooting Methodology, which two steps does Discipline 3, Contain Interim Actions, involve? (Choose two.)

A. Try actions that bypass the issue, like creating a work-around for temporary restoral of service.
B. Capture potential triggers.

C. Evaluate systems and components.

D. Develop immediate controlled actions to isolate the problem.

E. Develop a hypothesis based on the outcome of the various controlled actions and the system’s reactions.

Reference: http://asq.org/learn-about-quality/eight-disciplines-8d/


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