A user is having difficulty troubleshooting a Unity storage system and the service provider has been contacted
for assistance. The service provider needs to run some service commands on the Storage Processors to
troubleshoot the issue further.
Which step must be taken to allow the service provider remote access to the storage system?
Enable SSH on the storage system
Set the Unisphere preferences to “Optimize” for remote access
Specify the SMTP configuration
Specify the Remote Logging configuration
The Service Tasks tab provides tools to service the storage system, including repair and troubleshooting. You
can use this page to collect system and configuration information for assisting your service provider with a
service request. The service password is required to access the various service task operations.
The Technical Advisories tab displays up-to-date information about advisories specific to the system by
referencing knowledge base articles. The Logs tab displays an audit log for system events. It also allows users
to configure a remote host to which to send log information and lets users export logs into a CSV file for
additional reporting purposes.
https://www.emc.com/collateral/white-papers/h15085-emc-unity-unisphere-overview.pdf (page 14)