A user is reporting that their computer is running slow and is having trouble connecting to the
Internet. After further inspection, the technician notices that the antivirus definitions are upto-date and the system is scheduled for regular scans. Which of the following solutions will
MOST likely help resolve the issues reported?
A.
Enabling system restore
B.
Anti-spyware software
C.
Spam blocker
D.
Pop-up blocker
I think it should be ant-malware app
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why would you go straight to looking at antivirus if they have trouble connecting to the internet?
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Comptia gives you some parameters to solve a problem and you must do so given those parameters. In this situation, with the available choices, anti-spyware software is the best.
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“A user is reporting that their computer is running slow and is having trouble connecting to the Internet.” Malware is up to date so you have internet connectivity, but is running slow which means you CPU is overwhelmed with tasks. The statement also mentions that “the system is scheduled for regular scans.”, why would we care about that information unless is was key to the issue?
Try running a full scan from you virus protector and then surf the web to verify if you like. Your comments are welcome!
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