A keyboard in a patient’s room is not functioning. Upon entering the patient’s room, the patient
becomes hostile and demands that the technician leave. Which of the following should the
technician do FIRST?

A.
Try to peacefully counsel the patient.

B.
Quietly leave the room and contact appropriate staff person.

C.
Inform the patient that the keyboard must be fixed.

D.
Ignore the patient and conduct the repair.