Which of the following details would be MOST useful when a technician calls in a ticket to be
escalated?

A.
The model number of the wireless cart, manager’s information, and unit

B.
MRN, location, IP address, end user’s credentials, and the technician’s credentials

C.
Patient’s demographics, medical history, allergies, and patient ID

D.
The manager’s badge number, telephone number, years working, and number of technicians at
the site