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Which of the following describes the BEST course of action a technician should take when a user continuously c

Which of the following describes the BEST course of action a technician should take when a user continuously calls with computer issues?

PrepAway - Latest Free Exam Questions & Answers

A.
Put all other work orders on hold and assist the user with all their computer issues.

B.
Have another technician take over support calls for this user.

C.
Explain that the user needs to fill out a work order for the computer problems.

D.
Ask the user to call another technician for more in-depth assistance.


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