A user reports that they cleared a paper jam and now cannot print. The technician reseats the
paper and then prints a test page from the printer. A test page sent from the workstation does not
print. Which of the following actions should the technician take FIRST?

A.
Clear the print queue.

B.
Check the printer connection.

C.
Reboot the computer.

D.
Stop and start the printer.

Explanation:
http://www.howtogeek.com/100358/how-to-cancel-or-delete-a-stuck-print-job-in-thewindows-print-queue/