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Which of the following actions should a technician take when dealing with a dissatisfied customer?

Which of the following actions should a technician take when dealing with a dissatisfied customer?

PrepAway - Latest Free Exam Questions & Answers

A.
Ignore the customer because a technician should not have to talk with angry customers.

B.
Maintain integrity and honesty.

C.
Try to hide any mistakes that may have been made.

D.
Ask a supervisor to talk with the customer because this is not an appropriate job for a technician.


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