A client sets up a customer file for each new customer. The information is collected from the
finance department, compliance department, sales department, and accounting department. Each
file will consist of 50-65 preprinted forms that are completed in each department. Once all the
required forms are received from each department, the records department creates a file folder
and stores all the account information in a mobile filing system. As each department completes
their process of filling out the forms, the forms are either faxed or copied (original remains in each
department so they always have a convenient copy of departmental actions) and hand delivered to
the records department. What would be the MOST cost effective option for making these static
paper-based documents available for browser-based access?

A.
Departmental scanners pointed at a hot folder that the Records Manager can then combine
each departments scans for a particular client
into one file published on the corporate intranet.

B.
Departmental scanners would create a file for each department to access.

C.
An Electronic Document Management System (EDMS) solution should be purchased that can
search, store, and retrieve these static
documents.

D.
No change is needed as the current system is superior to the proposed solution.