A technician is troubleshooting a desktop that is having intermittent issues with locking up and system errors.
The technician suspects that the problem might be that not enough power is getting to the motherboard. Which
of the following tools would a technician use to determine if the hypothesis is correct?
A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over.
The user states that the workstation had been displaying BSOD errors after running multiple applications.
Which of the following is the MOST likely cause?
A technician cannot communicate with one particular IP address and needs to narrow down where the traffic is
stopping. Which of the following commands would be used to determine this?
A network technician has been tasked with deploying new VoIP phones on a network. When the technician
plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs
the Ethernet cable directly into the computer, the computer is able to access the network. Which of the
following is the MOST likely cause of this issue?
A laptop logon screen can barely be seen, despite adjusting the display’s brightness setting. Which of the
following display components is defective?
When a technician is planning to replace a laptop hard drive, the technician will need to:
A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the
simplest solution to restore network connectivity?
A customer asks a technician for a device that has the capability to easily connect a laptop to an external
monitor, keyboard, mouse, and charge the battery. Which of the following devices should the technician
recommend to the customer?
A user has downloaded an image file and needs to install an application from the image. When trying to
execute or open the file, an error is displayed. Which of the following should the user perform?
A customer struggles with the small print of most smartphones. The customer still likes the idea of using a
smartphone for phone calls and work. Which of the following devices should the technician recommend to the