Which of the following expansion ports would be used to enable transfer of power, data, and video to peripheral
devices on an Apple computer?

A user is attempting to print a color document but it will not print in color. Which of the following should the
technician do FIRST to fix the problem?

A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent
of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network
resources without any additional configuration. Which of the following should the technician do to meet the
requirements?

A finance officer has submitted a request for a new wireless access point. The technician has set up the
physical equipment and powered it on, but the router will not recognize it. Which of the following should the
technician do to correct the problem?

A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and
whenever one specific user comes online and begins streaming media, browsing slows down for the other
users. Which of the following settings can the technician adjust so the experience is universal for all users?

A server has been configured behind a firewall and a website has been deployed, but customers are unable to
access the website. Which of the following should the technician do to ensure the customers can access the
site?

Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet.
A technician has verified all hardware connections are operational. Which of the following settings should the
technician check NEXT on the router?

A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct
machine, which of the following MUST the technician do on the router to accommodate this?

A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is
MOST likely causing the issue?

The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company
network so that sensitive documents can be worked on from home. Which of the following is the MOST
appropriate tool to give the CEO the requested access?