A technician is responsible for setting up laptops in a room for a small conference. The laptops need to
communicate with each other as well as a workstation in the room. The workstation has a wireless expansion
card. A switch is not available for the laptops and they cannot access the corporate network. Which of the
following does the technician need to implement?

A technician is tasked with setting up a workstation in a new location. The technician realizes there is no
network connectivity and the workstation’s NIC does not have a link light. Given the connection in the wall is
correctly labeled, which of the following would be BEST for the technician to use NEXT?

A technician is notified of an inkjet printer not printing properly. The user’s computer has the printer software
loaded and is not displaying any errors. A test print was performed, with one of the colors not printing properly.
Which of the following would the technician typically perform FIRST to resolve the issue?

Which of the following would typically require the use of a punchdown tool to connect a cable to the network
switch?

A technician is required to connect a new cable to an open port on the patch panel. Which of the following
would the technician MOST likely use in this situation?

The technician is troubleshooting a connection issue between the switch and the wall jack. The user is plugged
into the jack; however, there is no connection. The technician goes into the switch room to see if the cable is
plugged into the switch, but none of the cables are labeled. Which of the following tools would the technician
MOST likely use to find this cable?

A user creates a file in presentation software to be shown on a widescreen display. The user would like to
adjust the aspect ratio of the slides in the presentation software so they display without extra black areas on the
top, bottom, left, or right of the slides. Which of the following aspect ratios would BEST meet this requirement?

A technician finds an external hard drive with the markings “IEEE 1394” on it. Which of the following cable types
would be needed to view the contents of this drive?

A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is
recommended to fix this issue?

A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped
so data loss is not a concern. Which of the following options should be considered to secure the laptop?