Before removing a shared folder from a computer on a network, which of the following should be done FIRST?

A customer reports that this is the third time that they have called about their cable modem not working. Which of the following actions should the technician take?

Which of the following Virtual Memory configurations will provide optimal performance on a workstation with two hard drives each having two partitions?

A technician is building a new computer for a client and installing an IDE hard drive. The technician should attach the new hard drive to:

When a user would like to access a file server with Universal Name Convention (UNC), which of the following information is needed?

A user reports that when pushing the power button the computer does not turn on and the fans do not make any noise. The computer had been working the previous day. Which of the following should the technician tell the user to do FIRST?

A new AGP video card needs to be installed in a user’s computer. A technician should instruct the user to:

After conducting a site survey of a wireless network, a technician discovers an unauthorized WAP in a users cubicle. This WAP is also known as which of the following?

A user with a computer that is running Windows XP Professional wants to encrypt a folder. When the user right clicks on the folder, goes to Properties and Advanced button there is no option to encrypt. The user does not have an encryption option because the:

A user running Windows 98 wants to install Windows XP Professional but does not want to lose any data or settings. Which of the following should the technician tell the user?