While at work, a technician receives a telephone call from a customer requesting the telephone
number of another technician. The customer knows the technician and would like to speak with
that technician. Which of the following actions should be taken?

A.
Tell the customer that you will relay the customer’s message to the technician.

B.
Take a message and have a supervisor call the customer.

C.
Transfer the customer’s call to the technician’s home telephone.

D.
Give the customer the technician’s personal cellular telephone number.