Nora is a site administrator for a large e-commerce site. She notices that the site is
running slower and taking longer to process transactions. What should Nora first do to
trouble shoot the problem?

A.
Identify any bottlenecks in the current system by using the site diagnostic tools such
as web trends.

B.
Apply any necessary patches to the software running the site.

C.
Monitor the CPU usage of the server running the site by using Windows NT
performance monitor.

D.
Test the site using different connection speeds to verify whether the connection is
running more slowly.

Explanation:
The first thing to do is see what tasks are using the most CPU
resources. In Windows NT, the Performance Monitor is the tool that will provide
this monitoring.
Incorrect Answers:
A: The site diagnostic tools do not provide enough detail information fortroubleshooting this
problem. Since CPU processing performance needs to be monitored,a Operating System level
tool ill b required.
B: Applying the patches may fix the problem, or make it worse. The first thing thatshould be done
is to analyze the problem, and not just throw on fixes and other codeHOPING that the problem
may go away. Getting to know the problem helps to identifywhat is really wrong, and to apply the
correct fix or course of action.
D: The observation that the site is running lower implied that the CPU had bottlenecks.Running at
different communications speeds would only detect network bottlenecks, notCPU bottlenecks.
There I no indication in this
QUESTION that the network was beingcongested.