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which time periods is the call connected to a Cisco IOS-based VoiceXML Gateway?

On the timeline of a Cisco Unified Customer Voice Portal Comprehensive model call, where the call arrives at the far left and is terminated to the far right of the timeline, during which time periods is the call connected to a Cisco IOS-based VoiceXML Gateway?

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A.
menu, prompt and collect, waiting in queue, and talking with agent

B.
menu, prompt and collect, and waiting in queue

C.
menu, prompt and collect

D.
waiting in queue

E.
menu, prompt and collect, and talking with agent


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