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Which three of these statements apply to the function of the Cisco CRM Communications Connector?

Which three of these statements apply to the function of the Cisco CRM Communications Connector? (Choose three.)

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A.
It provides click-to-dial and screen pops on incoming calls.

B.
It connects Cisco IP Communications with the Microsoft CRM application.

C.
It connects Cisco IP Communications with the IBM CRM application.

D.
It allows a view of customer account activity before answering the Phone.

E.
The user interface is similar to that of IBM Lotus Notes.

F.
It provides screen pops and click-to-dial for outgoing calls for the customer.


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