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When is a call type assigned to a call in the Cisco Unified Contact Center Enterprise system?

When is a call type assigned to a call in the Cisco Unified Contact Center Enterprise system?

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A.
when the call is routed to an agent

B.
when the call is first post-routed from Cisco Unified Communications Manager

C.
when the call terminates and data is written to the Cisco TCD table

D.
when a call-routing script hits the first Queue to Skill Group node


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