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What three things should you do to resolve this issue?

In a Centralized Call processing architecture, you have deployed Extension Mobility (EM) feature. After the deployment of EM, when one of the end-users tries to
login to the IP phone, the Error 25 is displayed on the screen. What three things should you do to resolve this issue? (Choose three.)

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A.
upgrade the firmware of the IP Phone to the latest version

B.
activate EM feature service under Cisco Unified Serviceability

C.
associate EM Device profile with the end-user

D.
subscribe the MAC address of the IP Phone to EM Service

E.
update EM Phone Service URL to point to the publisher

F.
subscribe device profile to EM phone service in case the enterprise subscription of EM Service is disabled

2 Comments on “What three things should you do to resolve this issue?

  1. cisco2552 says:

    Answer is wrong.

    Error [25]-User logged in elsewhere

    Resolution:-

    Check whether the user is logged in to another phone. If multiple logins need to be allowed, ensure the Multiple Login Behavior service parameter is set to Multiple Logins Allowed




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