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What are three core productivity features enabled by the Cisco CRM Communications Connector software?

What are three core productivity features enabled by the Cisco CRM Communications Connector software? (Choose three.)

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A.
incoming call routing

B.
Click to Dial outbound calling

C.
Call Queuing

D.
Call Information Capture

E.
Call Association

F.
automatically creates a new customer record based on incoming call information


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