Given a customer scenario where a contact center is not installed, describe the benefits of installing the Cisco CRM Communications Connector application.

A.
The business saves money by not having to purchase contact center software because the Cisco CRM Connector software handles the call routing and queuing.

B.
All customer-facing employees save time by having the Cisco CRM Communications Connector software contact them when they are away from their desk by cell phone or pager.

C.
All customer-facing employees who receive inbound calls from internal or external customers can benefit from the productivity enhancement features by time saving and elimination of entry errors.

D.
The business saves money by not having to hire contact center agents because the calls are answered by the Cisco CRM Communications Connector application.